Privacy policy
Last updated 31 October 2026
This policy explains what the Hue & Seek game and this website collect, why, who else handles it, and how to delete it. Hue & Seek is made by Intrazero, B Square, Nasr Road, Office 703, Cairo, Egypt (“we”). Intrazero is responsible for the data described here.
The short version. No ads, no analytics, no tracking across apps, and we never sell data. We don't ask for your real name, email, contacts, location, photos or camera. Voice chat is live only and is never recorded. You can delete your account inside the game at any time.
What we collect and why
| What | Why we need it |
|---|---|
| Guest account: a random player code, your nickname, and an install ID (a one-way scrambled version of the identifier your phone gives this app) | So the game recognises your phone and keeps your progress without a password. The game creates it the first time it talks to our server, for example when you play online or when it registers your phone for invites. |
| Progress and results: XP, level, wins, losses, catches and survivals; for each online match, the map, your side, your score, whether you were caught, and your nickname | Your profile, levels and the leaderboard. Other players can see your nickname, level and leaderboard score. |
| Sign in with Apple (optional): the account ID Apple creates for this app | So you can keep the same account on a new phone. We don't store your email. If you haven't chosen a nickname yet, the name Apple shares becomes your nickname; you can change it in the name field on the online play screen. |
| Game Center (optional, iPhone): your Game Center player ID | To post your scores to the Game Center leaderboard. |
| Notification token for your phone | To deliver invites from players you played with. Only sent if you allow notifications. |
| Invites: who invited whom, the room code and the time | To deliver invites and to limit them to 3 per person every 10 minutes, so nobody gets spammed. |
| Rooms: the room code, its settings and who created it | To run online matches. |
| Voice chat audio (only if you turn it on and join an online room) | Your voice is sent live to your own team in that room through our voice server. It is not recorded or stored. Teammates see your nickname while you talk. |
| Server logs: your IP address, the time and the request | To keep the service secure and fix problems. Web server logs are deleted after 14 days and game server logs after 7 days. |
What we don't collect
- Your real name or email (apart from a name Apple shares, as described above), contacts, location, photos or camera.
- Advertising identifiers, analytics or crash reports. The game keeps a small diagnostic log on your phone; it is not sent to us.
- Anything at all while you play offline against bots, unless the game also connects for the reasons above.
Phone permissions
- Microphone: used only for team voice chat in online rooms. Turn voice chat off in the game's Settings, or remove the permission in your phone's settings.
- Notifications: used only for invites. Turn them off in the game's Settings or in your phone's settings.
- Camera: never used. The iPhone asks apps that contain video code to explain camera use; Hue & Seek never turns it on.
Who else handles your data
- Apple for Sign in with Apple, Game Center and notifications on iPhone.
- Google Firebase Cloud Messaging for notifications on Android.
- Our hosting provider, whose data center in Helsinki, Finland (European Union) runs our game, voice and account servers.
Apple and Google may process notification data in other countries, including the United States, under their own privacy policies. We don't share your data with anyone else, except if the law requires it.
How long we keep it
- Your account, progress, linked sign-ins and invites: until you delete your account.
- Notification tokens: until you delete your account, or until Apple or Google tells us the token no longer works.
- Past match results: kept for the leaderboard. When you delete your account they are unlinked from you, but the nickname shown in those old results stays.
- Server logs: 14 days (web) and 7 days (game).
Deleting your account
In the game, open your profile, tap Delete account, then tap again to confirm. This deletes your account, progress, linked sign-ins, notification tokens and invites straight away. You can also email [email protected] with your nickname and roughly when you last played, and we'll find and delete it for you. If you used Sign in with Apple, you can also stop using it for Hue & Seek in your iPhone's Apple ID settings.
Your rights
You can ask us for a copy of your data, to correct it (you can change your nickname yourself), to delete it, or to stop using it. Email [email protected]; we answer within 30 days. If you are in the European Union or the United Kingdom, we rely on our agreement with you to run the game, your consent for notifications and the microphone, and our legitimate interest in keeping the service secure. You can also complain to your local data protection authority. We follow Egypt's Personal Data Protection Law (No. 151 of 2020).
Children
Online play and voice chat are meant for players aged 13 and over. We don't knowingly collect personal data from children under 13. If you believe a child under 13 has an account, email us and we will delete it.
Security
All traffic between the game and our servers is encrypted (HTTPS and secure WebSockets). Access to our servers is limited to the people who run them.
This website
hue.intrazero.app uses no cookies, analytics or third-party scripts, and its fonts are served from our own server. Our web server logs your IP address and the pages you request, and deletes those logs after 14 days.
Changes
If we change this policy we will update it here and change the date at the top. If a change affects how we use data you already gave us, we will ask for your consent first where the law requires it.
Contact
Intrazero, B Square, Nasr Road, Office 703, Cairo, Egypt. Email [email protected].